‘Fill on your doorstep’ local delivery service

Thatcham Refillable are proud to offer a local delivery service. ‘Local’ delivery addresses are those located within 10 miles of Thatcham Refillable HQ, however further away can be arranged if necessary.

  • Local deliveries are available for orders over a minimum spend of £10.
  • Local delivery on orders over £20 is free.
  • Deliveries under £20 are subject to a £2 charge.

We encourage our customers to club together with neighbours so we can deliver to you all at the same time. If the multiple orders together total £20 or over the delivery will be free and our carbon footprint will be kept to a minimum!

How does the delivery system work?

​1. You fill out our order form to let us know your order requirements: products required and in what volumes, whether we are swapping your empty Thatcham Refillable bottles (like for like) or if you need new bottles supplied.

Please click here to download our product order form.

2. We confirm the order with you and give you delivery options.

3. We come to you and deliver the products in bottles we have pre filled and take the empty ones away to clean out and refill for next time.

​4. You can pay on the doorstep or online in advance of delivery and if you are not home we can arrange to leave the bottles in a designated ‘safe’ place of your choosing.

It’s that simple and it is not an inconvenience for us to deliver!

Orders must be placed by 2pm on a Monday and delivery is usually on a Tuesday, but this can change.

Covid-19 precautions

We can provide a contactless delivery service. Simply leave your empty Thatcham Refillable bottles on the doorstep; we will swap empty bottles for full ones that we have pre-filled in a controlled environment at TRHQ and you can pay via online payment link.

If you have not bought our pre-filled bottles before, you will first need to buy our bottles for us to fill. We are currently selling these to you at cost price. On consecutive transactions, we can then swap bottles like for like.

Sustainable delivery partnership

We a proud to announce we have joined forces with other local independent businesses and we are now able to deliver their products when we bring our Thatcham Refillable products to your doorstep. Buy the products direct from each local business and Thatcham Refillable will deliver them to you all at the same time along with our products.

The following businesses are part of the sustainable delivery partnership:

Lonely Lentil: Wholefoods, plastic free, minimum waste.
Emporio Green Army: Zero waste, plastic free household products and personal care items.
Posy London: Natural and organic deodorant, shampoo and conditioner bars.
Born Again Bohemia: Bespoke, sustainably sourced, Bohemian styled jewellery.
Seeking Simple: 100% natural, cruelty free and vegan makeup in bamboo packaging.
The Pantry Refill Company: Package free dried foods for a zero-waste pantry.
The Bag UK: Eco-friendly cotton and linen storage bags and containers.

Just click on the link to view each website and make your purchase, but make sure you message them to say you want Thatcham Refillable to deliver!

Please note: The Thatcham Refillable minimum order amount and delivery charge for orders under £20 apply to Thatcham Refillable products only and apply at all times. Delivery is only offered along with delivery of Thatcham refillable products.